Privacy Policy

How Acacia Field Consulting collects, uses, and protects personal information under Australian privacy law.

Last updated: 1 August 2025

Acacia Field Consulting (“we”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit toolkitacaciafield.click or engage our consulting services.

1. Data controller

Acacia Field Consulting
Office 9, 42 Example Road, Brisbane QLD 00000
Email: info@toolkitacaciafield.click
Phone: +61 7 0000 2180

2. Information we collect

Information you provide: Name, email address, phone number, venue details, and messages submitted through our contact form or email correspondence.

Information collected automatically: If you accept analytics cookies, we may collect anonymised usage data such as pages visited, referral source, and general device type. See our Cookie Policy for details.

Engagement records: When you become a client, we may hold business financial summaries, rosters, menus, and operational data you share for consulting purposes.

3. How we use your information

We use personal information to:

  • Respond to enquiries and provide quotes
  • Deliver consulting services you have engaged
  • Send invoices and administrative communications
  • Improve our website when analytics cookies are accepted
  • Comply with legal obligations

We do not sell your personal information.

We process information based on your consent (contact enquiries, optional cookies), contractual necessity (delivering paid engagements), and legitimate interests (responding to business enquiries, maintaining client records).

5. Retention

Enquiry records are retained for up to two years unless an engagement proceeds. Client project files are retained for seven years for professional and tax record-keeping. Analytics data is retained according to our analytics provider’s standard retention period, typically fourteen months.

6. Your rights

Under the Privacy Act 1988 (Cth) and applicable state laws, you may request access to, correction of, or deletion of your personal information where we are not required to retain it. Contact info@toolkitacaciafield.click to exercise these rights.

7. International transfers

Our website may be hosted on servers outside Australia. Where data is transferred internationally, we take reasonable steps to ensure recipients handle information consistently with this policy.

8. Security

We use reasonable technical and organisational measures to protect personal information. No transmission over the internet is completely secure; please do not send sensitive financial credentials through the contact form.

9. Third parties

We may share information with:

  • Cloud hosting and email providers who assist our operations
  • Analytics providers if you accept analytics cookies
  • Professional advisers where required by law

10. Children

Our services are directed at business owners and managers. We do not knowingly collect information from individuals under 18.

11. Changes

We may update this policy periodically. The “Last updated” date will reflect revisions.

12. Complaints

If you believe we have mishandled your information, contact us first at info@toolkitacaciafield.click. You may also lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).